Privacy Policy
Last Updated: March 15, 2025
At SignalHub Network, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our educational services related to budget adjustment strategies.
We operate in South Korea and comply with the Personal Information Protection Act (PIPA) and relevant data protection regulations. By using our services, you agree to the practices described here.
Information We Collect
We gather different types of information depending on how you interact with our platform. Some data comes directly from you, while other information gets collected automatically as you browse.
Personal Information You Provide
- Name and contact details when you sign up for courses
- Email address for account creation and communication
- Phone number when you request consultations
- Payment information processed through secure third-party services
- Educational background and professional experience for course placement
Automatically Collected Information
- IP address and general location data
- Browser type, device information, and operating system
- Pages visited and time spent on each section
- Course progress and completion data
- Technical logs for security and troubleshooting purposes
How We Use Your Information
Your data serves specific purposes that directly support your educational experience and our ability to provide quality services.
- Deliver educational content and manage your course enrollment
- Process payments and maintain transaction records
- Send important updates about courses, schedule changes, and program modifications
- Respond to your inquiries and provide customer support
- Analyze platform usage to improve content and user experience
- Protect against fraud and ensure platform security
- Comply with legal obligations under South Korean law
We will never sell your personal information to third parties. Your data stays within our educational ecosystem unless you explicitly consent to sharing with partners or as required by law.
Legal Basis for Processing
Under South Korean PIPA regulations, we process your personal information based on these legal grounds:
- Contract performance: When you enroll in courses, we need your data to deliver the service
- Consent: You've given explicit permission for specific uses like marketing communications
- Legal obligation: When required by Korean law or regulatory authorities
- Legitimate interests: To improve our services while respecting your privacy rights
Data Sharing and Third Parties
We work with carefully selected partners who help us run our educational platform. These third parties only access information necessary for their specific functions.
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Payment processors | Handle course fees and transactions | Payment details, transaction history |
| Email service providers | Send course updates and notifications | Email address, name, enrollment data |
| Cloud hosting services | Store platform data securely | All platform information with encryption |
| Analytics tools | Understand user behavior and improve content | Anonymized usage patterns, device info |
All third-party providers sign data protection agreements and must comply with South Korean privacy standards. We conduct regular reviews to make sure they maintain appropriate security measures.
Your Privacy Rights
South Korean law gives you significant control over your personal information. Here's what you can do and how to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 10 business days.
Correct Inaccuracies
Update or fix any incorrect personal details through your account settings or by contacting our support team.
Delete Your Information
Request complete deletion of your account and associated data, subject to legal retention requirements for financial records.
Restrict Processing
Limit how we use your data in certain circumstances, like when you're disputing information accuracy.
Data Portability
Receive your personal information in a structured format that you can transfer to another service provider.
Withdraw Consent
Cancel previously given permissions for marketing communications or optional data processing at any time.
To exercise any of these rights, send an email to support@signalhubnet.com with your request. We'll verify your identity and respond within the timeframes required by Korean law.
Data Security Measures
Protecting your information isn't just a legal requirement—it's fundamental to how we operate. We've implemented multiple layers of security to safeguard your data.
Technical Safeguards
- Industry-standard SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive personal and payment information
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems monitoring network traffic
- Secure backup systems with encrypted copies stored separately
Administrative Controls
- Limited access to personal data based on job role requirements
- Background checks for all staff handling sensitive information
- Regular privacy and security training for our team
- Strict confidentiality agreements with all employees and contractors
- Incident response procedures for potential data breaches
Despite our best efforts, no system is completely immune to security risks. If we ever experience a data breach affecting your information, we'll notify you and relevant authorities as required by Korean law.
Data Retention Periods
We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of active enrollment plus 3 years | Service provision and support |
| Course completion records | 7 years after completion | Certificate verification and compliance |
| Payment records | 5 years after transaction | Tax and financial regulations |
| Marketing consent | Until consent is withdrawn | Communication preferences |
| Technical logs | 90 days | Security and troubleshooting |
After retention periods expire, we securely delete or anonymize your information so it can no longer identify you personally.
International Data Transfers
Our primary operations and data storage happen within South Korea. However, some service providers may process data in other countries.
When we transfer your information internationally, we ensure adequate protection through:
- Standard contractual clauses approved by relevant authorities
- Selecting providers in countries with adequate data protection laws
- Additional security measures for sensitive information
- Regular compliance reviews of international partners
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and understand how people use our platform.
Essential Cookies
These keep the site functioning properly—things like remembering your login status and maintaining security settings. You can't opt out of these without breaking core functionality.
Analytics Cookies
We track aggregated usage patterns to see which content works well and where people struggle. This helps us improve course design and platform navigation.
Managing Cookie Preferences
Most browsers let you control cookie settings through their preferences menu. Keep in mind that blocking certain cookies might affect your ability to use some features.
Children's Privacy
Our educational programs target adults interested in financial management. We don't knowingly collect information from anyone under 14 years old without parental consent, as required by South Korean law.
If you believe we've inadvertently gathered data from a minor, contact us immediately at support@signalhubnet.com so we can delete it.
Changes to This Policy
Privacy regulations and our business practices evolve over time. We'll update this policy when necessary to reflect those changes.
Significant modifications will be announced through email and a notice on our website at least 30 days before taking effect. Your continued use of our services after changes become effective means you accept the updated terms.
We recommend checking this page occasionally to stay informed about how we're protecting your information.
Questions About Privacy
If something in this policy isn't clear, or you have concerns about how we handle your data, we're here to help.